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Enterprise OpenUP (with CobiT) > Wiki Pages > Activity - Develop technical support documentation for operations and support staff (Ongoing Tasks (Transition It  

Activity - Develop technical support documentation for operations and support staff (Ongoing Tasks (Transition It

Activity Information

Develop technical support documentation for operations and support staff

Description

Transfer knowledge and skills to enable operations and technical support staff to effectively and efficiently deliver, support and maintain the system and associated infrastructure.

Inputs and Outputs

WorkProductInputOutputAllowable States
User, operational, support, technical and administration manuals(none)

Last modified at 1/25/2008 2:12 AM  by Administrator