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Work Breakdown
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Workflow Diagram
Work Breakdown
Activities
WorkProducts
Element Categories
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WorkDefinition - Install and Accredit Solutions and Changes
WorkDefinition - Manage Changes
WorkDefinitions
Workflow Diagram
WorkProduct - Application and package software knowledge
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Root Workflow Diagram
Work Breakdown
Identify Automated Solutions
Define business functional and technical requirements
Establish processes for integrity/currency of requirements
Conduct a feasibility study/impact assessment in respect of implementing proposed business requirements
Identify, document and analyse business process risk.
Assess business benefits of proposed solutions
Assess IT operational benefits of proposed solutions
Develop a requirements approval process
Approve and sign off on solutions proposed
Acquire and Maintain Application Software
Translate business requirements into high-level design specifications
Prepare detailed design and technical software application requirements
Specify application controls within the design
Customise and implement acquired automated functionality.
Develop formalised methodologies and processes to manage the application development process
Create a software QA plan foro the project
Track and manage application requirements
Develop a plan for the maintenance of software applications
Enable Operation and Use
Develop a strategy to operationalise the solution
Develop a knowledge transfer methodology
Develop end-user procedure manuals
Develop technical support documentation for operations and support staff
Develop and deliver training
Evaluate training results and enhance documentation as required
Manage Changes
Develop and implement a process to consistently record, assess and prioritise change requests
Assess impact and prioritise changes based on business needs
Assure that any emergency and critical change follows the approved process
Authorise changes
Manage and disseminate relevant information regarding changes
Install and Accredit Solutions and Changes
Build and review implementation plans
Define and review a test strategy (entry and exit criteria) and an operational test plan methodology
Build and maintain a business and technical requirements repository and test cases for accredited systems
Perform system conversion and integration tests on test environment
Deploy a test environment and conduct final acceptance tests
Recommend promotion to production based on agreed-upon accreditation criteria
Last modified at 12/10/2007 3:51 PM by Administrator