Skip to main content
Sign In |
  Help (new window)

CobiT

Go Search
Home
  
CobiT > Wiki Pages > Activity - Develop technical support documentation for operations and support staff  

Activity - Develop technical support documentation for operations and support staff

View All Site Content

Recent Changes
Activity Information

Develop technical support documentation for operations and support staff

Enable Operation and UseDevelop technical support documentation for operations and support staff

Description


Transfer knowledge and skills to enable operations and technical support staff to effectively and efficiently deliver, support and maintain the system and associated infrastructure.

Roles

ResponsibleHead Operations
AccountableHead Operations
ConsultedCompliance Auditor, Head Development, Risk and Security Manager

Attributes

Element CategoriesAI4.4 Knowledge Transfer to Operations and Support Staff

Inputs and Outputs

WorkProductInputOutputAllowable States
User, operational, support, technical and administration manuals(none)

Last modified at 12/10/2007 3:51 PM  by Administrator