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Activity - Develop and implement a process to consistently record, assess and prioritise change requests

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Activity Information

Develop and implement a process to consistently record, assess and prioritise change requests

Manage ChangesDevelop and implement a process to consistently record, assess and prioritise change requests

Description

Set up formal change management procedures to handle in a standardised manner all requests (including maintenance and patches) for changes to applications, procedures, processes, system and service parameters, and the underlying platforms.

Roles

ResponsibleHead Development, Head Operations
AccountableCIO
ConsultedChief Architect, Compliance Auditor, Head IT Administration, Project Manager, Risk and Security Manager
InformedBusiness Process Owner

Attributes

Element CategoriesAI6.1 Change Standards and Procedures

Inputs and Outputs

WorkProductInputOutputAllowable States
Change process description(none)

Last modified at 12/10/2007 3:51 PM  by Administrator